What you will see
- Workplace situations with one best answer — what would you do first?
- Questions where you work out a figure from information given in the question.
- Matching and ordering — which document records what, which step comes first.
- Sometimes a short written answer, or a practical task: a spreadsheet to complete or a document to write and upload. A person marks those against a rubric.
Everything you need is in the question
If a question needs a rate, a limit or a band — a tax rate, say — the figure is written in the question. You are never expected to remember one, and you should always use the figure given, even if you believe it has changed.
Before you start
- Find a quiet half hour, a charged phone or laptop and a steady connection. The timer does not pause.
- Have a calculator ready for questions with figures.
- Read the instructions screen. It says how long you have and whether you can go back to earlier questions.
During the assessment
- Read the whole question, then every option, before you answer. The second-best option is often there on purpose.
- For calculations, check the unit and the rounding the question asks for.
- Do not get stuck. Answer what you can, and come back if you are allowed to.
- Your answers are saved as you go. If your connection drops, sign in again and carry on.
After
Most questions are marked straight away. Written answers and practical tasks are marked by a person, so those results come later. A skill you pass becomes verified evidence on your profile.